Shipping & Returns

DELIVERY
Bauerfeind Singapore Pte Ltd ("Bauerfeind") ships most orders the same-day of receipt within the Singapore. Transit times are based on business days.

Orders billing to credit cards are shipped once credit card approval and address verification is made.

Orders received after 2pm (Singapore Time) will not be processed until the next business day.

DOMESTIC SHIPPING (SINGAPORE) - SELF-COLLECTION:
Bauerfeind Singapore Pte Ltd now offers self-collection option at our flagship store Cambridge

INTERNATIONAL DELIVERIES
Bauerfeind Singapore Pte Ltd currently does not ship internationally.

RETURNS
A return authorization (RA) must be issued from Bauerfeind Singapore Pte Ltd by contacting customer service at info@bauerfeind.com.sg

Any return without a return authorization number will be refused. A time limit of 7 days from the date of purchase for returns applies for all consumer purchases. All returns must be in original packaging and received in new and resellable condition. Credits for returns are issued only to original purchaser. Bauerfeind strongly recommends to make the return / exchange directly at Bauerfeind Office. Bauerfeind is not responsible for returned packages lost by any delivery service.